SAP: Customer Engagement and Commerce (CEC)
SAP solutions for Customer Engagement and Commerce (CEC) allow businesses to grow strongly in many areas, such as customer loyalty, omni-channel commerce, predictive marketing, customer service via social media, sales knowledge, real-time customer information, product recommendations or cooperation. SAP products and services allow businesses to offer their customers a personal experience in both real and digital commerce. Using CEC has advantages for sales, service, retail and marketing.
Unic – your partner for Customer Engagement and Commerce
Within CEC, hybris gives SAP an omni-channel commerce solution that offers a seamless user experience, a single view over customers, control of the shopping process and a wide range of personalisation options.
We are a leading partner specialised in hybris commerce and marketing and can look back at a long-term partnership of over 15 years. We have proven experience in connecting and incorporating neighbouring systems, particularly in the integration of SAP, where we work in close cooperation with SAP specialists and select SAP service providers.
Unic is responsible for the design, development, integration and operation of over 100 SAP hybris projects in Europe.