kompetenzen e-commerce
Competencies

E-Commerce: fast, complex and full of opportunities

Rely on our 20 years of expertise when implementing your e-Commerce solution: we will seamlessly accompany you in your e-Commerce project from the initial idea to the project stable operation.

You want to digitalise your complex Sales and Logistics processes and at the same time offer your customers an easy purchasing experience? We are an ideal partner for you as we can manage cross- channel customer experience.

E-Commerce and Omnichannel Commerce with Unic

You and your customers are in the centre of our attention: we will find out what your customers want, and we will build your digital offers based on that.

Strategy and Advice – We will provide you with advice throughout the process of developing your digital services. What do your customers want? Which strategic direction will help you achieve success?

Concept and Implementation – our User Experience and Technology Experts will ensure that your digital appearance will offer a seamless and barrier-free Customer Journey throughout all your channels – from your online shop to the local business, from the website to the customer hotline, from the newsletter to the social media platform.

Systems and Processes – behind each digital Commerce appearance, there is a complex system landscape: whether ERP, CRM, payment solutions, logistics processes or supplier accessibility, we will integrate your peripheral systems and optimise your internal processes.

Your top 5 advantages of e-Commerce with Unic at a glance

  1. You can count on our experience
    You will benefit from our 20 years of experience in implementation of large and complex e-Commerce projects. Over 150 successful customers within the Central Europe can vouch for that. And for 10 years we have been involved as the organiser of the annual e-Commerce Summit taking place in Zürich.
  2. E-Commerce specialists for complex projects
    Our specialists will advise you both on strategic and technical issues. We will support you in defining your requirements in an optimal way. We are not just simply building a web shop. We begin where the big challenges start: with questions on the logistics, with problems of the numerous, technical interfaces, with the Omnichannel Commerce, with requests to introduce the application globally, and a lot more.
  3. A one-stop service
    For every step of your project we employ the right, qualified staff. Over 100 e-Commerce experts will ensure that with us you will obtain a one-stop solution - from the strategy through the concept and user experience up to the development and operation.
  4. Integration experts
    Complex connections of peripheral systems is our expertise. In addition, we can offer standard connections for payment- or recommended solutions.
  5. Hosting, support and further development
    We will accompany you further after GoLive. We will help you during the operation, further development and with technical support matters irrespective of whether you will have your application hosted by us, by yourself or on the cloud. We already have 15 years of experience in implementing complex e-Commerce solutions.

We offer all e-Commerce competencies as a one-stop service

From the strategy through analysis and the User Experience interface up to the technical advice and implementation we will support you with the challenges of your e-Commerce projects. With competent operation and reliable hosting, we will accommodate our offer and accompany you further also after GoLive.

We have worked to an extent with our solution partners on a close cooperation basis for over 10 years, and we have an outstanding knowledge about software deployment.

Our partners and products for your ecommerce project

Read more about our expertise in e-commerce

These customers trust us on their current e-commerce projects

Froneri Reference Image

New B2B shop for Froneri

Unic developed a new webshop for Froneri based on Magento technology. The result is a comprehensive product in a responsive design, in which users can access their products and the information individually tailored to them with just a few clicks.

mondivino reference

E-commerce for connoisseurs

For Coop, Unic has realised a new wine platform. Dr. Thomas Schwetje (Head of Marketing / Services) and Michael Bietenhader (Head of CRM / Digital Marketing) explain the idea behind Mondovino.

Focus on people with Omni-Channel

The speed at which changes are taking place in the area of distribution channels has increased. An important concept is Omni-Channel-Commerce. «Age of the customer» is a more frequently heard phrase. Our whitepaper provides an overview of the background to the Omni Channel, which focuses on the customer. It shows the complexity from the customer's point of view, in which companies must move today, and concludes with an approach for the accomplishment of a project towards Omni-Channel-Commerce.

Update from SAP Customer Experience Live 2018

With the new positioning of the customer experience (CX) products within the “SAP C/4HANA” suite, SAP takes the consistent next step towards the integration of the Hybris e-commerce platform acquired in 2016 across the company’s whole portfolio. As part of the integration, the five pillars of the SAP CX Suite were also redesignated.