Christian Hahnloser
Experience Matters
Zweck
Help customers gain higher maturity in digital marketing and help customers to leverage the whole Sitecore Experience Platform
Verantwortungen
- Being up-to-date about the Sitecore Marketing features
- Preparing, execution and documentation of customer Workshops
- Consulting of the customer in all questions about Sitecore Marketing features
- Defining customer use cases in consultation with @Application Architect
- Consulting of the customer in non-Sitecore-specific marketing topics like SEO, E-Mail Marketing, Digital Analytics, Social Media, Onsite Search etc.
- Understanding the customer's marketing / sales / communications strategy, target groups, strategic goals, marketing goals and conversion points
- Showing gaps in the current strategies (company level as well as functional strategy level) and providing ideas to close these gaps
Zweck
Transparent key figures of the circle
Verantwortungen
- Preparing and reporting key figures
- Reporting the sales funnel of the circle
- Informing the Circle memebers
Zweck
An updated frontdesk system
Verantwortungen
- Maintaining Frontdesk Tickets for Experience Matters
- Setting together a pitch team
Zweck
Der Lead Link hat den Purpose des Gesamtkreises.
Verantwortungen
- Strukturiert die Governance des Kreises, um seinen Purpose und seine Verantwortlichkeiten zu aktivieren
- Teilt den Kreisrollen Partner zu; überwacht die Übereinstimmung; bietet Feedback zur Optimierung der Übereinstimmung; teilt ggf. weiteren Partnern Rollen neu zu, falls dies der Optimierung der Übereinstimmung dient
- Teilt die Ressourcen des Kreises seinen verschiedenen Projekten und/oder Rollen zu
- Bestimmt Prioritäten und Strategien für den Kreis
- Definiert Kennzahlen für den Kreis
- Beseitigt Beschränkungen vom Kreis zum Super-Kreis durch Aktivieren seines Purpose und seiner Verantwortlichkeiten
Zweck
Rasche und fundierte freigegebene Angebote und Deals mit dem Kunden für die Leistungsbestandteile des jeweiligen Fach-Kreises
Verantwortungen
- Freigeben der kommerziellen Konditionen
- Freigeben der benötigten Kapazitäten
Zweck
Coordinating the availability of backend resources for the benefit of all Sitecore projects and team members.
Verantwortungen
- Administer the needed Partner Resources of the circle
- Maintain the partner network to ensure the scalability of the needed partners
- Takes care of capacity utilization issues through consultation with other circles/roles, as well as with external partners
Zürich Airport
Zweck
The PO's interface at Unic.
Verantwortungen
- Preparing the Backlog Items to enable the team to an efficient Sprint Planning
- Owning the Backlog
- Supporting the FZAG-PO in scope management, Backlog refinement and prioritization
- Communicating the product vision and goals to the team
Zweck
Financial transparency regarding the circle's projects.
Verantwortungen
- Gathering information from the circle's project leads about the project financials.
- Reporting the financial situation of the circle's projects to the Supercircle and the circle.
Zweck
THE advocate for the customer and their platform.
Verantwortungen
- Evaluating and researching ways to solve the customer's problems and serve the customer's needs.
- Guiding the customer to make the best possible decisions.
- Discussing possible solutions with the customer and relevant project members.
- Challenging ideas with related roles inside and outside the project team.
- Enabling the team members to implement the right things and the Project Manager to set the right priorities.
- Clarifying requirements for the development and testing team.
- Writing and maintaining the specification for the solution.
- Being up to date with the used technologies and tools.