Auftragsgewinnung CH

Purpose

Rasch und fundiert freigegebene Angebote für die Leistungsbestandteile des jeweiligen Faches

Accountabilities

  • Prüft die Angebots-Leistungen auf ihre fachliche Vollständigkeit
  • Gibt kommerzielle Konditionen frei
  • Prüft die Verfügbarkeit benötigter Kapazitäten und plant diese ein

Experience Matters

Purpose

Clear, understandable and optimized key figures of the circle

Accountabilities

  • Creating a reliable financial forecast for the circle
  • Creating and controlling of key figures
  • Optimizing of the invoices created by the role @Project Manager
  • Filling all needed tools for the financial reporting
  • Controlling and reporting the Salesfunnel of the circle
  • Informing the Circle memebers

Purpose

Finding new talented partners for the circle

Accountabilities

  • Preselecting candidates based on their profiles
  • Leading first and second interviews
  • Preparing interview cases

Purpose

Help customers gain higher maturity in digital marketing and help customers to leverage the whole Sitecore Experience Platform

Accountabilities

  • Being up-to-date about the Sitecore Marketing features
  • Preparing, execution and documentation of customer Workshops
  • Consulting of the customer in all questions about Sitecore Marketing features
  • Defining customer use cases in consultation with @Architect
  • Consulting of the customer in non-Sitecore-specific marketing topics like SEO, E-Mail Marketing, Digital Analytics, Social Media, Onsite Search etc.
  • Understanding the customer's marketing / sales / communications strategy, target groups, strategic goals, marketing goals and conversion points
  • Showing gaps in the current strategies (company level as well as functional strategy level) and providing ideas to close these gaps

Purpose

An updated frontdesk system

Accountabilities

  • Maintaining Frontdesk Tickets for Experience Matters
  • Setting together a pitch team

Purpose

Make happy customers out of an escalation

Accountabilities

  • Collect all needed information to handle an escalation
  • Defines the strategy for the escalation
  • Briefs all in the escalation involved roles
  • Initializes all needed tasks for the escalation

Purpose

Rasche und fundierte freigegebene Angebote und Deals mit dem Kunden für die Leistungsbestandteile des jeweiligen Fach-Kreises

Accountabilities

  • Freigeben der kommerziellen Konditionen
  • Freigeben der benötigten Kapazitäten

Purpose

Überzeugende und wirtschaftlich sinnvolle Offertinhalte auf Basis der Pitch-Strategie

Accountabilities

  • Erarbeitet und beschreibt die (Teil-)Lösung
  • Stimmt die Schnittstellenthemen mit weiteren Fachexperten ab
  • Erarbeitet das Pricing für seinen Fachbereich
  • Unterstützt weitere Fachexperten

Purpose

Great customer experience because of fullfilled requirements

Accountabilities

  • Choosing right method to evaluate all requirements
  • Document all requirements
  • Discuss the requirement with customer
  • Revalidate the requirements within the process
  • Enabling the developer to implement the right things

Purpose

Coordinates internal and external resources. Optimal resource allocation in the circle according to suitability, demand, utilization and availability.

Accountabilities

  • Administer the needed Partner Resources of the circle
  • Maintain the partner network to ensure the scalability of the needed partners
  • Takes care of capacity utilization issues through consultation with other circles/roles, as well as with external partners

Purpose

council for all short-working time related topics for the circle

Accountabilities

  • Coordinating all needed tasks with non-circle members
  • Reporting meaningful metrics to the circle
  • Trying to answer to all questions around short-working time

Purpose

Inspiring collaboration and communication with the Sitecore PTAM (Partner Technical Account Manager) and Sitecore as a partner.

Accountabilities

  • Takes part in regular meetings with the PTAM
  • Helps developing backlog topics and progresses them actively
  • Provides insights from the collaboration for Sitecore developers
  • Represents inqueries to the PTAM
  • Discovers opportunities to involve the PTAM into current and upcoming projects

Purpose

Exceptional community leaders who foster the free and objective exchange of knowledge by actively sharing their real-world expertise with users

Accountabilities

  • Attending online and offline Sitecore events
  • Sharing the knowledge and expertise with other Sitecore partners, customers and developers
  • Providing insights about the latest Sitecore products and its roadmaps

Purpose

Researching existing and upcoming Sitecore features to be one step ahead of the competition.

Accountabilities

  • Tracking new features and possibilities around Sitecore together with @Sitecore MVP
  • Defining research use cases
  • Implementing or organizing implementations of proof-of-concepts
  • Evaluating possible impact of new features to support decision making processes
  • Contributing input for current and future topics to improve the professional know-how
  • Evaluating future potentials and possible integrations

Strategy

Purpose

Expertise in technology is part of Unic DNA

Accountabilities

  • Finding and communicating technology trends relevant to Unic
  • Recommending actions regarding technology adoption
  • Recommending actions regarding product adoption (product portfolio)
  • Representing Unic's technological expertise