Auftragsgewinnung CH
Purpose
Rasch und fundiert freigegebene Angebote für die Leistungsbestandteile des jeweiligen Faches
Accountabilities
- Prüft die Angebots-Leistungen auf ihre fachliche Vollständigkeit
- Gibt kommerzielle Konditionen frei
- Prüft die Verfügbarkeit benötigter Kapazitäten und plant diese ein
Experience Matters
Purpose
Clear, understandable and optimized key figures of the circle
Accountabilities
- Creating a reliable financial forecast for the circle
- Creating and controlling of key figures
- Optimizing of the invoices created by the role @Project Manager
- Filling all needed tools for the financial reporting
- Controlling and reporting the Salesfunnel of the circle
- Informing the Circle memebers
Purpose
Finding new talented partners for the circle
Accountabilities
- Preselecting candidates based on their profiles
- Leading first and second interviews
- Preparing interview cases
Purpose
Help customers gain higher maturity in digital marketing and help customers to leverage the whole Sitecore Experience Platform
Accountabilities
- Being up-to-date about the Sitecore Marketing features
- Preparing, execution and documentation of customer Workshops
- Consulting of the customer in all questions about Sitecore Marketing features
- Defining customer use cases in consultation with @Architect
- Consulting of the customer in non-Sitecore-specific marketing topics like SEO, E-Mail Marketing, Digital Analytics, Social Media, Onsite Search etc.
- Understanding the customer's marketing / sales / communications strategy, target groups, strategic goals, marketing goals and conversion points
- Showing gaps in the current strategies (company level as well as functional strategy level) and providing ideas to close these gaps
Purpose
An updated frontdesk system
Accountabilities
- Maintaining Frontdesk Tickets for Experience Matters
- Setting together a pitch team
Purpose
Make happy customers out of an escalation
Accountabilities
- Collect all needed information to handle an escalation
- Defines the strategy for the escalation
- Briefs all in the escalation involved roles
- Initializes all needed tasks for the escalation
Purpose
Rasche und fundierte freigegebene Angebote und Deals mit dem Kunden für die Leistungsbestandteile des jeweiligen Fach-Kreises
Accountabilities
- Freigeben der kommerziellen Konditionen
- Freigeben der benötigten Kapazitäten
Purpose
Überzeugende und wirtschaftlich sinnvolle Offertinhalte auf Basis der Pitch-Strategie
Accountabilities
- Erarbeitet und beschreibt die (Teil-)Lösung
- Stimmt die Schnittstellenthemen mit weiteren Fachexperten ab
- Erarbeitet das Pricing für seinen Fachbereich
- Unterstützt weitere Fachexperten
Purpose
Great customer experience because of fullfilled requirements
Accountabilities
- Choosing right method to evaluate all requirements
- Document all requirements
- Discuss the requirement with customer
- Revalidate the requirements within the process
- Enabling the developer to implement the right things
Purpose
Coordinates internal and external resources. Optimal resource allocation in the circle according to suitability, demand, utilization and availability.
Accountabilities
- Administer the needed Partner Resources of the circle
- Maintain the partner network to ensure the scalability of the needed partners
- Takes care of capacity utilization issues through consultation with other circles/roles, as well as with external partners
Purpose
council for all short-working time related topics for the circle
Accountabilities
- Coordinating all needed tasks with non-circle members
- Reporting meaningful metrics to the circle
- Trying to answer to all questions around short-working time
Purpose
Inspiring collaboration and communication with the Sitecore PTAM (Partner Technical Account Manager) and Sitecore as a partner.
Accountabilities
- Takes part in regular meetings with the PTAM
- Helps developing backlog topics and progresses them actively
- Provides insights from the collaboration for Sitecore developers
- Represents inqueries to the PTAM
- Discovers opportunities to involve the PTAM into current and upcoming projects
Purpose
Exceptional community leaders who foster the free and objective exchange of knowledge by actively sharing their real-world expertise with users
Accountabilities
- Attending online and offline Sitecore events
- Sharing the knowledge and expertise with other Sitecore partners, customers and developers
- Providing insights about the latest Sitecore products and its roadmaps
Purpose
Researching existing and upcoming Sitecore features to be one step ahead of the competition.
Accountabilities
- Tracking new features and possibilities around Sitecore together with @Sitecore MVP
- Defining research use cases
- Implementing or organizing implementations of proof-of-concepts
- Evaluating possible impact of new features to support decision making processes
- Contributing input for current and future topics to improve the professional know-how
- Evaluating future potentials and possible integrations
Strategy
Purpose
Expertise in technology is part of Unic DNA
Accountabilities
- Finding and communicating technology trends relevant to Unic
- Recommending actions regarding technology adoption
- Recommending actions regarding product adoption (product portfolio)
- Representing Unic's technological expertise