Websites, web shops, customer apps and after-sales services – many companies are investing heavily in digital solutions. However, this often results in isolated silos instead of a consistent, strategically coordinated customer journey support.
Digital silos or strategically focussed customer experience?
Unic's team of experts will show you how to use customer journey maps and value streams to organise your digital landscape in a targeted manner and strategically align your investments for long-term success.
Watch the video to find out:
How to use customer journey maps and value streams as tools for strategic planning
How to connect digital touchpoints from the user's perspective
How the strategic alignment of digital investments increases your long-term business success
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Do you have any questions? Arrange a non-binding initial consultation with one of the two experts.
