Join our Unic family in Wroclaw!
Our Service Desk team is looking for experienced specialist to join our team in Wroclaw. You are responsible for providing high class IT services, together with the team of Polish and Swiss ICT professionals.
Unic is a digital agency for 26 years!
We focus on people, because they make Unic unique – get to know our stories and check on our website how our people at Unic tell their own stories.
Do you want to be part of this story? Check the list below to find out if we are a match.
Very good command of German and English, both languages on C1 level
Knowledge about business IT–Infrastructure (Windows, Office, Active Directory, Exchange, Remote Desktop etc.) and some server technologies (Windows/Linux Server, Atlassian products, Office 365 with SharePoint and MS Teams as examples)
Strong network and software troubleshooting skills
MacOS knowledge and support experience would be an asset
Ability to perform remote support
Readiness to learn new tools and technologies
Skills in organizing and prioritizing tasks when working by yourself or in a team
Excellent communication skills
Local IT support in Wrocław
Service Desk Support for our external and internal customers (level 1 and partially level 2)
Internal support to all employees for our ERP system (including management reports)
Contribution towards and improvement of company’s knowledge base system
Interaction with customers via diverse channels, i.e email, phone, chat, ticketing system, etc.
Your development at Unic:
Unic Talks – our internal initiative, where we exchange great ideas
Time for self-development - invest in your professional growth
Monthly budget for development - to cover the costs of trainings, certifications, training platform, events, conferences, books, etc.
Free German lessons
We provide a great people, family atmosphere, transparency, focus on our employees and…
Attractive office in the city center
Hardware options: MacBook Pro 16" or Dell Precision 5550
Various integration events
Extended package of private healthcare and sports card
Coffee, tea, fruit juices…
And of course: original Swiss chocolate ;)
Don't make us wait too long - let's get to know each other!
Submitting an application for this position means that you accept the following statement
“Pursuant to the Personal Data Protection Act of 29 August 1997 (uniform text: Journal of Laws 2015 item 2135, as amended), I hereby authorize Unic sp. z o.o. with its registered office in Wrocław (50-079), 1 Grabarska Street, Poland, acting in the capacity of a personal data controller, to process my personal data provided by me through this application. I am conscious of the voluntary nature of my personal data provision and aware of my right to access the content of my personal data and rectify them. Furthermore, I authorize Unic sp. z o.o. to transfer my personal data to its affiliates:
Unic AG (Switzerland)
Unic GmbH (Germany)
and I authorize the above companies to process my personal data.
Unic sp. z o.o. and its affiliate companies (‘Unic Companies’) may process my personal data solely for the purposes of job recruitment and personnel management. My personal data may also be stored by Unic Companies for the purposes of future job opportunities, but no longer than for 5 years following this application; however, at my request, my personal data will be deleted earlier.”
* To us, it is important to find the right person for the right job, regardless of your gender (f/m/d)