Accessible and friendly: That’s the way LUKS operates

Lucerne Cantonal Hospital

Awards

  • bosw-2018-marketing_silver
  • bosw-2018-public-affairs_bronze
  • klinik-award-2017
Customer
Lucerne Cantonal Hospital
Customer since
2016
Go-Live
May 2017
Website
www.luks.ch
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3250

content pages were brought down to 1499

1017

PDF files were reduced to 153

1

new and integrated portal for referrers

518

profiles of specialists

Easy access to important information

Patients and their relatives, referring physicians and potential employees have easy access to any information of interest to them. Because the new website is focused on the most important information, it impresses visitors with its ease of use despite the complexity of large hospital with multiple locations it serves.

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Complicated connections made simple

LUKS is the largest central hospital in Switzerland. Specialised multi-disciplinary teams offer innovative top quality medical services. Patients and their relatives, referring physicians and potential employees have easy access to any information of interest to them. The new website is focused on the important information and impresses visitors with its ease of use, even though it deals with a large and complex hospital.

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What, how, where and who?

LUKS differs significantly from its competitors thanks to consistent simplification. Complex (internal) concepts and organisational structure are made simple according to the simple rule: WHAT and HOW (treatment offering), as well as WHERE (locations) and WHO (specialist). The concept allows for in depth scaling in search for specialist areas and treatment offerings, as well as the different clinics, institutes and centres.

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Find the right specialist

LUKS has more than 7,000 employees performing different tasks. Now you can look up doctors and health professionals not only by their name but also by their department or specialist title.

Where history is being written

When the Swiss Air-Rescue Rega helicopter lands. When someone is able to walk again. When the world suddenly stops turning. When two people talk. When someone is looking forward to lunch. This is also typical LUKS. The magazine-like area called “Your LUKS” supplements the subject-specific content with illustrative stories, facts and figures.

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We are enthusiastic and we really enjoy our new web presence. We received a lot of positive feedback from our various stakeholders, which shows us that we have taken the right way together with the experts from Unic.

Karin Pfister
Marketing Manager

Contact for your Digital Solution with Unic

Book an appointment

Are you keen too discuss your digital tasks with us? We would be happy to exchange ideas with you: Jörg Nölke and Gerrit Taaks (from left to right).

Gerrit Taaks

Contact for your Digital Solution

Book an appointment

Are you keen to talk about your next project? We will be happy exchange ideas with you: Melanie Klühe, Stefanie Berger, Stephan Handschin and Philippe Surber (clockwise).

Melanie Kluhe
Stefanie Berger
Philippe Surber
Stephan Handschin