Close to the Customer

CONCORDIA Versicherungen AG

Customer
CONCORDIA Versicherungen AG
Customer since
2016
Go-Live
June 2017
Website
www.concordia.ch
casestudy_concordia_screen_facts

1'700

content pages per language were brought down to 280

25

website authors developed the content

14

development sprints were implemented until the go live date

9

months – this is how long it took to implement the project

Oriented on user needs

The new website is completely oriented on user needs. Users will find content and insurance products based on their specific questions and their current life situations. In addition, users can look for and contact a personal advisor in their vicinity at any time. That way, CONCORDIA combines the analogue and digital client proximity.

casestudy_concordia_teaser-1

Find the right content in a simple way

Users can find services and information on the new website very easily. On the one hand, they can get access to the products by talking about their needs: “I am looking for an insurance product for .... myself ..., ... my family, ... my child”. On the other hand, they can find the insurance product they need in their specific situation on the basis of specific real life situations, such as relocation, going abroad or accident.

casestudy_concordia_teaser-2

Recommendation tool: What insurance product do I need?

It’s not easy to find your way around in the jungle of health insurance products. CONCORDIA helps users with a new recommendation tool. Users answer a few questions concerning their needs according to insurance themes. Afterwards, they receive a recommendation regarding the features of the basic insurance and additional insurance that are suitable for them.

casestudy_concordia_teaser-3

My personal adviser

CONCORDIA highlights its customer proximity by means of its new website: Thanks to a sticky contact button, users have the opportunity to find their personal advisor on every page: to contact them and to have them present at their next visit. Personal advice is just one click away.

CONCORDIA Magazine

CONCORDIA Magazine offers holistic information about health. Whether food, fitness, health or lifestyle, users can find an article of interest using a simple filter.

concordia_full

Branding, this is what CONCORDIA is all about

The new responsive design and the revised images give CONCORDIA a unique appearance. The new website communicates the unmistakable brand of CONCORDIA and reflects the core values of the health insurance provider which is personal, family-friendly and service-oriented.

concordia_persp

We are glad about the new presentation of our website. Thanks to Unic’s competent and solution-oriented work, the CONCORDIA website is fresh and modern.

Stephan Kotyczka
Marketing Manager, CONCORDIA

Our services at CONCORDIA Versicherungen AG

User Experience

Don’t leave your customers standing out in the rain. Offer them an impressive user experience which will convince them to try your offer.

Learn more:User Experience

Responsive Web Design

With Responsive Web Design, we will provide you with future-oriented solutions that operate independently from the screen size.

Learn more: Responsive Web Design

Frontend Development

Our frontend engineers develop a accessible, performant and responsive frontend for your user interface.

Learn more:Frontend Development

Software Development and IT-Architecture

Software development has been one of Unic's core competencies for over 20 years. We develop a solution tailored to your needs for your company's digital presence. Please contact us!

Learn more:Software Development and IT-Architecture

Contact for your Digital Solution with Unic

Book an appointment

Are you keen too discuss your digital tasks with us? We would be happy to exchange ideas with you: Jörg Nölke and Gerrit Taaks (from left to right).

Gerrit Taaks

Contact for your Digital Solution

Book an appointment

Are you keen to talk about your next project? We will be happy exchange ideas with you: Melanie Klühe, Stefanie Berger, Stephan Handschin and Philippe Surber (clockwise).

Melanie Kluhe
Stefanie Berger
Philippe Surber
Stephan Handschin