When Dave the astronaut tries to reenter the spaceship in Stanley Kubrick’s “2001: A Space Odyssey” (1968), on-board computer HAL refuses to follow orders. “I’m sorry, Dave. I’m afraid I can’t do that.”
As an early adopter, Switzerland Tourism actively uses new technologies to provide its guests with continuous and needs-based support when they are planning their trips. In an interview, Thomas Winkler and Markus Dittli from Switzerland Tourism spoke to us about their key ideas, innovation and the relaunch of MySwitzerland.com.
Digital change at ALTE LEIPZIGER – HALLESCHE Group. The company has set a new standard in customer communication with the relaunch of its two websites www.alte-leipziger.de and www.hallesche.de. What better reason to take a closer look at the project in an interview!
CSS aims to offer users a unique experience in the digital world: intelligent services that support users on their journey. To arrive at intelligent solutions, the approach to digital projects must be entirely different. A range of disciplines must come together and the process must be agile, dynamic and responsive to change.
CSS always wants to be one step ahead of its customers. To this end, it has developed SIA together with Unic – a Conversational User Interface that is much more than a conventional chatbot.