The FOOBY project is considered a showcase project for a new standard in software development at Coop. Oliver Burkhalter, Senior Application Engineer, has been working on Unic software projects for 13 years. At FOOBY, he was Unic's technical responsible. In an interview, he explains which technologies and processes were introduced to improve software quality and how the cooperation with Coop took place.
Always have the user context in mind: We are convinced that Human Centered Design is a crucial success principle in the digital world. We talked to Peter Merholz, design expert and co-author of “Org Design for Design Orgs” about the importance of “Design Leadership”. In his book, Merholz addresses the question of how design teams can be successfully built and managed within the company.
Thomas Jaggi, Expert Frontend Engineer at Unic, participated in the development of the recently launched Accessibility Developer Guide (ADG) in cooperation with the «Access for All» foundation and the agencies Zeix AG, Liip and Hinderling Volkart. He talks about the community’s initiative, his engagement for a barrier-free digital world and the significance of accessibility for Unic.
The Digital Nudge Day – the successor to the well-received E-Commerce Summit – wants to nudge, to give food for thought by showing how companies can design an optimum customer experience – so that the customer feels involved.
Christof Zogg took us on an exciting trip to the world of self-service. He revealed that for SBB, self-service is not only an instrument for automation and cost savings, it also serves to improve customer experience.