Operations

We run your web application – available, performant and safe.

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ISO 27001:2013 certified since 2018 and ISO 27001:2022 certified since 2024

We make your operation our responsibility, so that you can focus on the content and business goals for your web application – from experience to commerce platforms.

The image shows the graphical life cycle of operations and the underlying management. From application management, managed services, service management and information management to DevOps services.

Our Operations Services for Your Website

We offer a variety of solutions for web application operation. And we will tailor them to your needs:

Managed Services

Managed services combine web hosting and application operation. We can assume full responsibility for your web application, covering both 24/7 operation and specific application monitoring.

More about Managed Services:Managed Services

Service Management

Service management features standardised ITIL processes. Of course, we are flexible when onboarding our customers into our processes. We will take your company’s needs into account and adapt our services accordingly.

More about Service Managment:Service Management

Website Security Services

We can close security gaps and resolve vulnerabilities in your IT infrastructure. Our website security services come with guaranteed high availability, integrity and confidentiality of information.

More about our Website Security Services:Website Security Services

DevOps Services

A state-of-the-art development environment is the key to the stable and swift deployment of releases. Our DevOps services include automated continuous integration and a continuous deployment pipeline including test automation.

Application Management

In application management, everything revolves around the maintenance and continual improvement of our customers’ web applications. Our basic service includes the availability of the development teams and their knowledge management. We also provide continual improvement, and determine the scope and frequency of releases together through our release management.

Our Service

Public Cloud – We Move Your Web Application to the Cloud

As a managed service provider, we will host your web application in the public cloud provided by our partners Amazon Web Services (AWS) or Microsoft Azure. We can also support the public cloud solutions of a technology partner of your choice.

Learn more

Why Unic – Your Advantages for Web Application Operation

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Knowledgeable

We have many years of experience running and hosting major web applications. More than 80 customers in Switzerland place their trust in us.

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Specialised

Our architecture is specifically adapted to the operation of enterprise web applications. This includes reliable technologies and future-proof, efficient processes such as automated deployment.

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Reliable

The platforms are monitored around the clock by our operations team.

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Personal

Our service desk and our service managers are your personal points of contact for the operation of your web application, and are available to you via phone, email and our issue-tracking system.

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Continual

The ongoing development and maintenance of your web application continues seamlessly after initial development and during its entire lifecycle.

A selection of our Operations projects

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Flughafen Zürich AG

Cutting-edge Multisite Platform

With technologically highly innovative solutions and a clear UX orientation, the new multisite platform covers the entire system landscape of Zurich Airport and thus meets the diverse needs.

Cutting-edge Multisite Platform
Screenshot Mobile Phone and Computer with myswica.ch opened

SWICA Krankenversicherung AG

A Tailor-made Customer Platform

SWICA is now making life easier for its customers with its new application mySWICA. The app is simple to use on any device, allowing users to manage their insurance quickly and transparently.

A Tailor-made Customer Platform

These customers rely on our worry-free, scalable operations services

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Logo BEKB | BCBELogo BEKB | BCBE
Logo BLSLogo BLS
Logo Energie SchweizLogo Energie Schweiz
Logo FroneriLogo Froneri
Logo GraubündenLogo Graubünden
Logo KPTLogo KPT
Logo Kuratle JaeckerLogo Kuratle Jaecker
Logo ManorLogo Manor
Logo Olma Messen St. GallenLogo Olma Messen St. Gallen
Logo The Plansee GroupLogo The Plansee Group
Logo RhB, Rhätische BahnLogo RhB, Rhätische Bahn
Logo Schweiz TourismusLogo Schweiz Tourismus
Logo SwicaLogo Swica

Our experts share their knowledge

Carmen CandinasJune 2020

Prepared for Disaster: Geo-redundant Hosting for Switzerland Tourism

Unic set up a second data centre for Switzerland Tourism to enable geo-redundant operation of MySwitzerland.com. Read the interview to find out what will happen to MySwitzerland.com in case of a disaster.

Prepared for Disaster: Geo-redundant Hosting for Switzerland Tourism

Carmen Candinas

Stefanie BergerJanuary 2020

The Elves of the Future: With Artificial Intelligence instead of Hats

In order to meet the increased demands on software and web applications, we use Application Performance Monitoring tools. These tools offer significant insight into the quality of solutions and support us in monitoring the systems – now with the help of artificial intelligence.

The Elves of the Future: With Artificial Intelligence instead of Hats
Stefanie Berger

Stefanie Berger

More Operations Services for Your Website

DevOps Services

A state-of-the-art development environment is the key to the stable and swift deployment of releases. Our DevOps services include automated continuous integration and a continuous deployment pipeline including test automation.

Application Management

In application management, everything revolves around the maintenance and continual improvement of our customers’ web applications. Our basic service includes the availability of the development teams and their knowledge management. We also provide continual improvement, and determine the scope and frequency of releases together through our release management.

Any questions? I’d be happy to answer them.

Senior Sales Consultant Operations

    Stefanie Berger
    Stefanie Berger