Data & Artificial Intelligence
With artificial intelligence and data, you create intelligent experiences, automate processes, and make well-informed decisions. We help you in the strategic, responsible, and quantifiable utilization of AI and data to achieve your business objectives and enhance the customer experience.
Data and AI for Intelligent Customer Experiences
Does this sound familiar?
You collect data every day, but you lack actionable insights.
Manual, rule-based tasks take up time.
You struggle with the transition from PoC to productive operations.
It is difficult to implement AI solutions due to data protection and compliance issues.
With artificial intelligence and data, you can make customer experiences noticeably smarter: Together, we safely integrate AI into your system landscape and ensure operational effectiveness and further development. We prioritize the user experience and develop solutions that generate quantifiable added value. This enables you to make informed decisions, automate processes, and obtain stable, comprehensible solutions that scale – and incorporate data protection from the onset.
What you Achieve with Data and Artificial Intelligence
Personalization: Relevant content, offers, and services throughout the entire customer journey.
Automated processes: Less manual work, higher quality, and greater efficiency.
Trustworthy infrastructure: Secure setups for regulated environments and sensitive business areas in accordance with the principles of responsible and trustworthy AI. GDPR-compliant and with hosting options on Swiss or Azure infrastructures.
Connectivity: Seamless integration into existing processes, systems, and data flows.
Measurable business value: Clear KPIs and monitoring – data and AI as solutions for better customer experience and efficiency.
How We Help Make Efficient Use of Data and Artificial Intelligence
Exploration & Validation
In a focussed AI Design Sprint, we analyse processes, data sources, problems, and opportunities. We prioritize use cases along a benefit-effort matrix and outline possible solutions. We visualize the ideas using mock-ups, chat flows, and API flows, and validate them with stakeholders. The result is a clearly prioritized backlog.
Implementation
We design a data protection-compliant architecture (interfaces, data sources, LLM/RAG approach) and implement a PoC or MVP – from AI agents and chatbots to workflow automation. Professional prompt guidance, UI logic, and integration into existing systems (e.g., CMS/CRM) ensure operational readiness. Our interdisciplinary teams of strategists, UX designers, AI engineers, and data experts work hand in hand while keeping your goals in mind.
Scaling & Integration
We secure the solution for operation, iteratively expand functions, and integrate them into your productive environments. Key Performance Indicators (KPIs) and performance measurements show impact and potentials. Guidelines for governance and roles to integrate AI sustainably in your organization. Skill transfer, change communication, and coaching enable your teams to independently advance AI in the long term.
Why Unic is Your Ideal Partner for Data and Artificial Intelligence
Specialization in enterprise AI and secure AI infrastructures
Focus on customer and user experience
Combination of strategic thinking, UX design, and technical excellence
Technologies that align with your objectives and enhance the customer experience
UX designers specializing in AI and conversational interfaces
AI engineers with expertise in LLM integration, prompt engineering, and more
Internal communities of practice and innovation lab
Seamless integration into existing ecosystems instead of isolated pilot projects
Are you ready for smarter experiences?
We'll show you how to create noticeable added value with AI and data.
Are you ready for smarter experiences?
We'll show you how to create noticeable added value with AI and data.
Further Services for Digital Solutions
Content Management
A customized content management system (CMS) is the key to your digital success. It helps you efficiently manage and display your content on websites and apps, as well as on e-commerce sites and customer portals. Invest in a CMS solution that supports your business processes and takes your marketing to a new level.
Content Management:Content ManagementMobile Apps
Customers want to access your services at any time and from anywhere. More and more employees are working remotely and using mobile devices. With mobile apps, you can inspire your target group with personalised or customisable experiences, create added value, and optimise internal processes.
Mobile Apps:Mobile AppsE-Commerce Development
Efficient, scalable and future-proof e-commerce solutions are crucial for your business success. They inspire your customers and support your business. Increase your revenue with adaptable and innovative e-commerce technologies.
e-commerce:E-Commerce DevelopmentBusiness applications
Business applications that are tailored to your needs improve your processes and reduce operating expenses. Automation and integrations help boost your productivity. Increase customer satisfaction with customized software that grows with your company.
Business applications:Business applicationsCloud Services
Our cloud services provide reliable and scalable solutions for securely hosting your websites, applications, or online shops. As an ISO 27001-certified specialist for web applications, we deliver tailored hosting solutions that provide maximum security and seamless user experiences, while being scalable and cost-efficient.
Cloud Services:Cloud Services