Managed Services

Managed Services: We Host and Support Your Web Application

  • Swiss Hosting

As part of our Managed Services offering, we take full responsibility for your website or E-Commerce platform. We are your reliable Managed Services Provider (MSP) throughout the entire lifecycle, so you have more time to focus on your organization's core competencies.

We Guide You to a Successful Go-live

We take care of setting up your IT infrastructure on our dedicated virtual servers, which are maintained and monitored in our highly secure, high-performance data center in Zurich. Our strengths are automation and the configuration of automatic deployments. Thereby, it does not matter whether the website is developed by Unic or another agency. Once the system has been set up, we will accompany you on a partnership basis to a successful Go-live.

Leverage the Benefits of Managed Services

After the Go-live, we focus on the Service Level Agreement (SLA) arranged at the beginning. Our developers, system administrators and application supporters take care of the availability and security of your platform around the clock. We work with monitoring tools that are tailored to the special needs of a highly available online shop. Our operations team responds to alerts 24/7 and works proactively to ensure availability at any given time.

Our technical experts are dedicated to topics such as patching, vulnerability scanning and backup. We install security updates proactively and regularly scan the servers for vulnerabilities. We also implement adjustments to CPU, RAM and storage within the shortest time possible.

Our strength is our combination of infrastructure experience and application expertise. Our staff are well trained on the systems used and draw on their vast knowledge of customer-specific applications.

We Are Your Reliable Managed Services Provider

We have been successfully hosting infrastructure for more than 80 Swiss and international clients for 15 years. In our hosting, we specialize in digital platforms with high availability. For all technologies, we optimize operations to ensure a very attractive price-performance ratio for the level of complexity required.

Our portfolio of solutions includes a range of different technologies:

Our Managed Services Are Your Benefits

Depending on your requirements, we offer a comprehensive package for the reliable, secure and cost-efficient operation of your website:

  • Guaranteed availability of 99.5% or 99.8% with penalties for non-performance
  • 24/7 uptime, 30 minutes guaranteed response time
  • Daily backup
  • Protection from DDoS attacks
  • Web application firewall
  • Service desk in English and German
  • 30 minutes guaranteed response time
  • Incident and problem management
  • Certifications: ISO 9001:2008 and ISO 27001:2013

Managed Server: Additional Services

In addition, we can support you with

  • Architecture Consulting: We can share our knowledge on complex web platforms and guide you through the digital transformation.
  • Security Consulting: We advise you on security topics such as OWASP Top 10, SSL encryption as well as SSL certificates and data protection.
  • Performance Testing: We can conduct one-time, repeated or automated performance tests on your platform as needed.
  • Application Performance Consulting: With our APM tool, we can analyze the health of your platform. We can spot bottlenecks and bugs even when we are not hosting the platform.
  • Penetration Testing: Together with our partner, we can carry out penetration tests using a black box or grey box approach. We will advise you on risks and implementation priorities.

Data Center in Zurich

The Unic data center is located at our colocation partner Equinix in Zurich, where we have a dedicated, demarcated area (cage) for our infrastructure. In addition, we have redundant infrastructure in two Zurich locations (ZH4 and ZH5) to guarantee the system is as fail-safe as possible:

  • Physical Security: The physical security of the data center is of the highest priority. Equinix ZH4 and ZH5 utilize an array of security equipment, techniques and procedures to control, monitor, and record access to the facility.
  • Power Supply: Equinix IBX data centers are equipped with energy systems that include built-in redundancy, full Uninterruptible Power Supply (UPS) systems with N+1 redundancy levels or greater, as well as local backup generator systems. This way, we can guarantee a power availability of 99.999%.
  • Cooling: A highly available HVAC system cools the most demanding high-performance environments. It ensures the ideal climate (including ventilation, temperature and humidity) for an ideal operating environment and maximum availability.
  • Connectivity: Equinix ZH4 operates as one of the biggest internet exchange points in Switzerland. Unic profits from this excellent network.

Take a Tour of the Data Center and See for Yourself

Join us for a tour of our data center in Zurich. Find out why we send 30 million emails per month via our servers and how we successfully handle our incident management via chatbot.

Have we inspired your curiosity in Hosting? Please contact us.

Service Desk

Our Service Desk takes care of all your IT queries immediately and competently

Our Customers Trust Us in Managed Services