Managed Services
Services

Managed Services: We Host Your Web Application in the Cloud

  • Swiss Hosting

Managed services combine hosting with application operation. We can assume full responsibility for your web application, covering both 24/7 operation and specific application monitoring. We ensure the availability of the application, regardless of whether the data and the web application are hosted in our private cloud, in the Microsoft Azure public cloud, in your cloud or a hybrid cloud solution.

You are free to focus on your company and your business, while we take care of the management and hosting of your web application.

Your Partner on the Road to Go-live

We will set up your web hosting and IT infrastructure for you. Your hosting options are:

  • the private cloud,
  • the public cloud,
  • the hybrid cloud,
  • or your own cloud.

Our strengths include automatic scaling and deployment automation as well as setting up and monitoring complex systems. For these services, it makes no difference whether the software is developed by us or by a different provider. After the systems set-up, we remain your reliable partner until the successful go-live.

Make the Most of Our Managed Services

After the go-live, the focus shifts to the service level agreement in place (SLA). Our developers, system administrators and application support staff work around the clock to ensure the availability and security of your application. We employ monitoring tools tailored to the requirements of a highly available online shop. Our operations team is available 24/7 to address any issues, working quickly and proactively to ensure nonstop availability.

Our technical experts are in charge of tasks such as patching, vulnerability scanning and back-ups. We will install the necessary security patches in our software and regularly scan the infrastructure for vulnerabilities. New requirements to scale the processing capacities or increase availability are implemented swiftly and on schedule.

Our Forte

Our forte is the combination of infrastructure experience and application know-how. Our employees are trained to operate the systems used. They have extensive knowledge of customer-specific applications and actively apply DevOps principles.

Managed Services in the Cloud

Hybrid cloud solutions are a useful option to enable a step-by-step transition. These solutions combine public and private clouds to create a hybrid cloud. The hybrid cloud will help your company mitigate data and IT security risks. At the same time, hybrid hosting will allow your company to profit from the scalability and availability of the public cloud.

Private Cloud

We can host your web application in one of our powerful and highly secure data centres in Zurich. We are proud to offer high-quality data storage in Switzerland with the swiss hosting label. On request, we can also offer georedundant hosting in the private cloud.

Our Swiss data centre is located at the site of our partner Equinix in Zurich. Our hardware is in a separate, dedicated section of the data centre. In addition, we have redundant infrastructure in two Zurich locations to guarantee that your private cloud is as fail-safe as possible.

  • Physical Security: The physical security of the data centre is of utmost importance. In both locations, Equinix utilises an array of security equipment, techniques and procedures to control, monitor, and record access to the hardware.
  • Power Supply: The Equinix IBX data centres are equipped with energy systems. This includes built-in redundancy, full uninterruptible power supply (UPS) systems with N+1 or greater redundancy levels, as well as local backup generator systems. This way, we can guarantee 99.999% power availability.
  • Cooling: A highly available HVAC system cools the most demanding high-performance environments. It ensures the ideal climate (ventilation, temperature and humidity) for an ideal operating environment and maximum availability.
  • Connectivity: One of the two Equinix locations operates as one of the biggest internet exchange points in Switzerland. Your company will benefit from an excellent network.

Public Cloud

The public cloud offers many advantages for your company’s web hosting: increased flexibility, efficiency, productivity, scalability and lower costs.

With its Azure services, Microsoft in particular offers flexible solutions for different types of IT services. We focus on our key skills with our hosting services: Setting up and hosting experience and commerce platforms.

Our Managed Services Portfolio

Depending on your requirements, we can offer a comprehensive package for the reliable, secure and cost-efficient operation of your web application. Our managed services include:

  • Guaranteed availability of 99.5% or 99.9% with service credits for non-performance

  • 24/7 uptime

  • 30-minute guaranteed response time

  • Daily backup

  • Protection from DDoS attacks

  • Web application firewall

  • Service Desk in German or English

  • Incident and problem management

  • Certifications: ISO 9001:2008 and ISO 27001:2013

Have we inspired your curiosity in Hosting? Please contact us.

Our Customers Trust Us in Managed Services