From product data to product experiences

Aaron ApeltMarch 2026

We have summarized what this means in practice with Akeneo in a guide. It shows the path from data chaos to a cross-channel product experience.

Your Takeaways from the Guide

For those in B2B who want to not just deliver data but actively support purchasing decisions, this guide provides a concrete starting point.

  • Data is not information: Why the lack of separation between PDM and PIM costs revenue – and how you can change that.

  • Properly serving the Buying Center: Purchasing, Engineering, Service: Each role needs different content – at the right time, on the right channel.

  • From PIM to PXM: The step from data management to real product experience – relevant, understandable, decision-supporting.

  • AI that's already effective today: Classification, text generation, supplier onboarding: AI accelerates precisely those processes that become bottlenecks with growing portfolios.

  • Future-proof through data quality: Those who structure cleanly today will be found in AI-supported searches tomorrow.

Download guide now

The Crucial Gap

The problem doesn't lie in the data itself, but in the gap between technical master data and what B2B customers actually need at various touchpoints. Your customers - often complex buying centers - expect complete, consistent, and context-relevant information: in the customer portal, on marketplaces, or in direct sales. Many companies don't clearly enough separate technical product data from sales-promoting product information.

The result: inefficient processes, inconsistent communication, and missed revenue opportunities.

At Unic, we close exactly this gap together with our customers - using Akeneo as the technological foundation.

Don't miss: Industry Forum | April 28, 2026 | Stuttgart

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