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Event • July 09, 2026

More relevance, less effort: How AI, search and personalization scale digital experiences

More relevance, less effort: How AI, search and personalization scale digital experiences

Laura BaggenstosJuly 02, 2026

AI in Content: How Companies Can Truly Empower Their Editorial Teams

AI verändert die Content-Arbeit grundlegend. Wie Unternehmen ihre Redaktionsteams strukturiert befähigen – mit klaren Prozessen, Rollen und messbaren Ergebnissen.

AI in Content: How Companies Can Truly Empower Their Editorial Teams

Laura Baggenstos

Philippe SurberJune 29, 2026

Bossard: 600 work hours saved – AI translation for 17 languages in B2B

Bossard serves customers on four continents: 33 countries, 17 languages, over one billion francs in annual revenue. For this global B2B distributor, localization is not a feature but a business foundation. When Bossard and Unic built a new digital platform, content translation proved to be a bottleneck. The answer: AI Actions in Contentful. The result: 600 working hours saved in four months. What this means in practice, where the limits lie, and what other B2B distributors can take away from it.

Bossard: 600 work hours saved – AI translation for 17 languages in B2B
Philippe Surber

Philippe Surber

Expertise Descriptions • June 2026

Presence of your brand in LLMs

Presence of your brand in LLMs

Reto EggimannJune 01, 2026

Estimation Methods: What Really Works - and Why Less Is More

Those who truly master two estimation methods estimate better than someone who knows five by name only. Unic shares what really works in practice and why focus is more decisive than a variety of methods.

Estimation Methods: What Really Works - and Why Less Is More
Reto Eggimann

Reto Eggimann

Philippe SurberMay 21, 2026

Digital Commerce Award 2026: What "Green Betty" reveals about Swiss e-commerce

Digital Commerce Award 2026: What "Green Betty" reveals about Swiss e-commerce
Philippe Surber

Philippe Surber

Philippe SurberMay 19, 2026

Internetagentur-Ranking 2026: Unic rises to place 34 and enters the e-commerce top 10 for the first time

While a third of German digital agencies are losing revenue, we are growing by 15.3 percent. In the BVDW Internet Agency Ranking 2026, Unic climbs from position 40 to position 34, and enters the top 10 for the first time in the e-commerce sub-ranking (rank 9). What drives our growth: composable commerce, impactful AI, and long-term client relationships.

Internetagentur-Ranking 2026: Unic rises to place 34 and enters the e-commerce top 10 for the first time
Philippe Surber

Philippe Surber

Two people in a modern office pointing at a whiteboard during a creative workshop or meeting.

Consulting Packages • May 2026

E-Commerce – Change-Readiness Assessment

E-Commerce – Change-Readiness Assessment

Articles • April 2026

Does AI work for you?

Does AI work for you?

Katrin AmbauenApril 22, 2026

Double Gold at Best of Swiss Web 2026 for Unic

Double Gold at Best of Swiss Web 2026 for Unic
Katrin Ambauen

Katrin Ambauen

Christoph HautzingerApril 10, 2026

Rapid Prototyping with Vercel v0 – Test Ideas in Hours

Rapid Prototyping with Vercel v0 – Test Ideas in Hours

Christoph Hautzinger

Dossier

Customer Experience: Engine in Manufacturing

What is Headless? We will show you the different aspects and areas of the new technology. A Headless CMS decouples the frontend from the backend using an API.

Customer Experience: Engine in Manufacturing

Lorenzo MuttiMarch 31, 2026

How we put customer experience into practice – our Why, How and What

Do you know Simon Sinek's Golden Circle? In 2006, Sinek put forward the thesis that successful companies begin their business ideas or product visions with the “why”. According to Sinek, the why is the central belief and the most compelling reason why we do something. The model consists of three central questions: Why, How and What. At Unic, we have not only adopted the “Why, How, What” model, it is the basis of our Unic identity.

How we put customer experience into practice – our Why, How and What
Lorenzo Mutti

Lorenzo Mutti

Aaron ApeltMarch 18, 2026

From product data to product experiences

Many manufacturing companies have their product data under control: maintained in ERP, structured in PDM, easily accessible internally. Yet, things stall when this data needs to go external. Customer portals lack contextual information. Content appears generic on marketplaces. Sales staff resort to their own Excel lists. Technical data forms the foundation – but it's not a selling point.

From product data to product experiences

Aaron Apelt

Gianna CalchiniMarch 13, 2026

When traffic is no longer a measure of success: metrics in the age of generative AI

AI-powered search systems are fundamentally changing online marketing: users receive answers directly in AI tools, and website traffic is declining. Companies must therefore use new KPIs such as brand mentions, citations, or entity coverage to accurately measure digital visibility and impact in the future.

When traffic is no longer a measure of success: metrics in the age of generative AI
Gianna Calchini

Gianna Calchini

Graciela SchützMarch 12, 2026

The UX role: How AI is changing where UX creates value

AI-powered search systems are fundamentally changing online marketing: users receive answers directly in AI tools, and website traffic is declining. Companies must therefore use new KPIs such as brand mentions, citations, or entity coverage to accurately measure digital visibility and impact in the future.

The UX role: How AI is changing where UX creates value
Graciela Schütz

Graciela Schütz

Philippe SurberMarch 09, 2026

Double Master Nomination for Unic at Best of Swiss Web 2026

Double Master Nomination for Unic at Best of Swiss Web 2026
Philippe Surber

Philippe Surber

Jörg NölkeFebruary 18, 2026

Customer portals, e-commerce, and content platforms

Customer portals, e-commerce platforms, and content management systems form the backbone of modern manufacturing CX. This article explains how self-service, spare parts shops, ERP integration, and personalized content platforms work together. Using practical examples, it highlights why data integration, product configuration, and technical documentation are critical for successful digital customer solutions.

Customer portals, e-commerce, and content platforms

Jörg Nölke

Carmen CandinasFebruary 09, 2026

Switzerland.com: Content as a service, not just information

Together with Switzerland Tourism, we revised the most important pages on Switzerland.com. The goal: to better support travellers when planning their trip or excursion in Switzerland. To achieve this, we focus on practical information and clear structures.

Switzerland.com: Content as a service, not just information
Carmen Candinas

Carmen Candinas

Roy VoggenbergerJanuary 15, 2026

Out of the comfort zone: What Europe's CX can learn from China's ecosystems

Out of the comfort zone: What Europe's CX can learn from China's ecosystems
Roy Voggenberger

Roy Voggenberger

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